Resident Communication
Keep residents informed through modern communication channels.
Resident experience platform
AwaDeskSmarter resident services for modern communities.
AwaDesk provides practical technology for residential communities to streamline communication, service requests, reservations, notifications, and concierge experiences.
Learn moreOne connected experience
Everyday service, made simpler.
Bring common resident interactions into clear, accessible workflows—while giving each community room to shape an experience that fits its residents.
Service Requests
Help residents submit and follow building service and maintenance requests.
Amenity Reservations
Support convenient reservation workflows for shared community amenities.
AI-Assisted Concierge
Provide conversational assistance for common resident requests and building services.
Notifications
Support timely resident and building-related notifications.
Community-Specific Experiences
Allow individual properties to provide their own resident-facing concierge experience.
How it works
From resident need to building workflow.
AwaDesk is designed to connect resident interactions with the people and processes that support a community. Available channels and capabilities may vary by property.
A community gets started
A residential community uses AwaDesk for selected resident-service workflows.
Residents connect
Residents interact through digital and communication channels supported by their property.
Requests move forward
Resident needs are routed into the appropriate building workflows for follow-up.
The experience stays local
Each property can maintain its own resident-facing concierge experience.
About AwaDesk
Practical tools for the moments that shape daily life.
AwaDesk is focused on simplifying resident communication and everyday building-service interactions through practical software and thoughtful automation.
Initial implementation
York Hill Concierge
York Hill Concierge is an AwaDesk-powered resident experience.